As the demands on CMCOs outpace supporting systems and structures, organization design becomes a leadership imperative.
EXPERTISE
Navigate Gray works with marketing and communications leaders to create the conditions for high performance - bringing clarity, coherence, and capacity to teams working at the center of institutional reputation and growth.
Organizational Transformation & Effectiveness
Higher education marketing and communications leaders face increasingly complex challenges and need organizations designed with intention to meet them. We partner with CMCOs to align strategy, structure, and systems so the organization can perform at its best - purpose-driven and future-focused. Our work strengthens clarity, improves collaboration, and equips teams to deliver sustained strategic impact.
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Organizational assessments; Culture and capability diagnostics
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Structure and operating model design
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Role clarity, team alignment, and decision-making frameworks
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Organizational change and implementation planning
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Strategic planning support for marcomm divisions
Executive Leadership Advisory
CMCOs lead at the intersection of strategy, influence, and institutional complexity - and need the clarity to navigate it well. We offer tailored advisory support for CMCOs and their leadership teams, helping them make sound strategic choices and build the leadership practices necessary to drive institutional momentum.
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Executive coaching for CMCOs and senior marcomm leaders
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Strategic counsel and advisory support for major decisions and initiatives
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Leadership team development and alignment
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Leadership insight tools and team effectiveness assessments
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Support for leadership transitions
Talent Strategy Advisory
High-performing organizations are intentional in how they develop, support, and retain talented staff. We help CMCOs build intentional talent systems that elevate performance, strengthen culture, and build future-ready capabilities. Our work focuses on the structures, practices, and development approaches that enable individuals and teams to thrive - and contribute at their highest levels.
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Talent management system design
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Role architecture, competency frameworks, and leveling
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Career pathways and advancement structures
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Team capability mapping, performance practices, and development planning
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Marcomm-specific talent frameworks and practices (onboarding through succession)
